New Horizons Central Blog

Microsoft Collaboration Solutions – 3 Case Studies

Posted: Jun 23, 2014
Comments: 0
Author: Nicole Winn

Powerful Workplace Collaboration Tools from Microsoft

Workplace collaboration is popular in many small & large businesses today for a reason: Because it works. Good businesses understand the importance of building a team-oriented workforce. People thrive in a creative, collaborative environment, and when employees experience job satisfaction, customers reap the benefits. This is really nothing new.

Microsoft collaboration tools, such as SharePoint, Lync, Office 365 and Yammer have been designed to support businesses as they grow and develop, giving staff the tools to manage data and projects accurately, helping companies better compete in today’s marketplace.

So if you or your business is considering implementing new or upgraded Microsoft collaboration software, you may find the three case studies below rather intriguing. 

MWH Global

“Wet Infrastructure” Firm Gains Competitive Edge Through Collaboration Tools Upgrade”

Water engineering firm MWH Global sought to further streamline communication and collaboration by adopting Microsoft Lync Server 2013. The firm particularly appreciates the Lync Mobile client, which its employees use to stay connected on a range of devices. The firm is using the latest release of Lync to reduce costs, increase productivity, and enhance flexibility while fostering a greater sense of community and boosting its competitive edge. MWH Global has 180 offices in 35 countries and tackles every phase of those projects, including strategic consulting, environmental engineering, and construction services.

Microsoft Solution: By embracing the latest release of Lync, MWH Global helps increase employee productivity, fosters a greater sense of community among its employees, and saves on transportation and operations costs. “Our use of Lync is causing a positive cultural shift in our work environment, one that’s proving to be a competitive differentiator and helping employees in 35 countries operate as more of a team,” says Global IT Director, Gregory Tornrose.

Read full case study here.

American Cancer Society

“Cancer Research Nonprofit Uses Technology to Raise More Funds and Save More Lives”

For more than 100 years, the American Cancer Society (ACS) has worked relentlessly to create a world with less cancer and more birthdays. Together with its millions of supporters, ACS helps people stay well, get well, find cures, and fight back against cancer. Over the course of its history, this grassroots organization evolved to include 11 Divisions with 900 offices—each with its own business and technology processes. In 2012, ACS realized that a fragmented IT structure was hampering its ability to generate donations, provide essential services, and fund research. After evaluating options, ACS decided to consolidate its technology across business Divisions using cloud-based collaboration and communication tools in Microsoft Office 365. Now ACS employees and volunteers can spend more time, and devote more donor dollars, to supporting its vision of a world free of cancer.

Microsoft Solution: The American Cancer Society replaced its Lotus Notes communication environment and now subscribes to a combined 10,000 Microsoft Office 365 E1 and E3 licenses. The organization relies on Microsoft Exchange Online for email. Staff members conduct audio and videoconferencing and instant messaging through Microsoft Lync Online, use Yammer Enterprise for knowledge sharing and peer-to-peer communications, and Office Online for anywhere, anytime productivity.

Read full case study here.

Sky Zone Indoor Trampoline Park

“Trampoline Parks Jump to New Heights with Office 365″

Sky Zone Indoor Trampoline Park, a recreational entertainment company with locations across the United States, needed comprehensive email and collaboration capabilities to support its rapid growth rate. After considering Google Apps, the company adopted Microsoft Office 365 to provide scalable, cloud-based communications and collaboration tools. With the new technology, Sky Zone is making it possible for employees and franchise partners to work with familiar tools from anywhere while promoting a professional image. The company expects to save more than $1 million over the next five years as it takes advantage of email archiving and other cost efficiencies available through Office 365. Sky Zone also credits its new enterprise-class communications tools as a competitive differentiator in attracting new franchisees.

Microsoft Solution: Sky Zone now has tools that can scale at the same astounding rate as the company. “We expect to have more than 300 parks within five years, and I don’t think we’d be able to support that growth without Office 365,” says Global IT Director, Tom Boyle.“We have control and confidence now in our communications, plus the assurance that our customers will continue to have consistent, top-rate experiences with our brand, even as we serve thousands more.

Read full case study here.

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At New Horizons, we’re talking about Microsoft Collaboration Tools everyday—and not just with a variety of clients, but with leading vendors—about industry trends and real-life challenges. And because of our close partnership with Microsoft, New Horizons is positioned to help businesses like yours leverage our knowledge experts to discuss strategies, implementation and troubleshooting.

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