BA04 - Eliciting and Writing Effective Requirements

Course Overview

You will revisit the foundational concepts of business analysis and discuss the importance of requirements to project success. A deep exploration of requirements and requirements categories is provided. You will learn how to perform a deep exploration of your stakeholders as a starting point to the requirements process. You will be presented with guidance and helpful instruction for planning and preparing for elicitation and documentation. A number of popular and common elicitation techniques are explored.

Who Should Attend

This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.

Course Objectives

- Understand the role of the business analyst and core competencies for performing successfully - Discuss the criticality of business analysis and requirements for successful project outcomes - Understand the main professional associations and standards supporting business analysts in the industry - Discuss the common problems with requirements and explore approaches to address these issues - Explore various methods for understanding and analyzing stakeholders - Discuss and apply good planning practices to requirements elicitation efforts - Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques - Understand how to progress from elicitation to analysis to documentation - Write well-formed and validated requirements - Gain understanding of the best practices for writing quality requirements - Discuss writing pitfalls, risks that impact requirements, and how to address them - Obtain a clear understanding of the various requirements types and the significance for eliciting each type - Demonstrate your ability to identify stakeholders - Learn the technical writing techniques that apply directly to writing requirements documents

Course Outline

1 - Introduction

  • Requirements and types of requirements Requirements in the product life cycle Project roles and requirements The role of the Business Analyst (BA)

2 - Writing Effective requirements

  • Attributes of effective requirements Audiences of the requirements and the audiences needs Level of detail Business vs. technical point of view Need for formality

3 - Knowing your audience and their needs

  • Specific needs of business stakeholders and management Specific needs of Subject Matter Experts (SME) Specific needs of the technical team (developers, testers, etc.) Establishing a roles and responsibilities matrix

4 - Preparing to Gather Effective Requirements

  • Functional requirements Quality of Service (QoS) requirements Assumptions and constraints General techniques used

5 - Conducting Requirements Elicitation Activities

  • Tracing requirements Metrics used Capturing requirements attributes General techniques used

6 - Confirming Elicitation Results

  • Managing scope and stakeholder expectations Managing requirements that conflict How to structure requirements for review General techniques used

7 - Capturing and Communicating Requirements

  • The 5 Cs Bulleted and numbered lists Tables and graphs Models and other graphics Using white space and fonts Chunking requirements information and the use of headings

8 - Assessing Requirements have been met

  • Validation vs. verification Goals and participants in verification activities Goals and participants in validation activities Holding formal review sessions

9 - Additional Information

  • Useful books and links on writing effective requirements

Enroll Today

This is a 3-day class

Price: $1,995.00
Payment Options

ILT Instructor‑Led Training


GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

To sort by location or date, click the ‘When’ and ‘Where’ column headings.

Cart When Time   Where How
07/11/2018 9:00AM - 5:00PM GTR Online LIVE OLL
09/12/2018 9:00AM - 5:00PM GTR Online LIVE OLL
10/10/2018 9:00AM - 5:00PM GTR Online LIVE OLL
11/19/2018 9:00AM - 5:00PM GTR Online LIVE OLL

Class times are listed Eastern time
This class is available for Private Group Training