ITIL Expert Path: Managing Across the Lifecycle (MALC) - (EXIN Accredited)
This 5-day course brings together the full essence of a Lifecycle approach to service management and consolidates the knowledge gained across the qualification scheme.
Who Should Attend
This course will be your final step in achieving the ITIL Expert qualification. Students are required to have achieved a minimum of 17 credits from any combination of ITIL v3 units OR a combination of v2 Practitioner and v3 units, including an ITIL® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent.
This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices and includes: •Introduction to IT Service Management Business & Managerial Issues
1 - Managing the Planning and Implementation of IT Service Management
2 - Management of Strategic Change
5 - Understanding Organizational Challenges
6 - Lifecycle Project Assessment
7 - Understanding Complementary Industry Guidance
This is a 5-day class
GTR Guaranteed to Run
Class times are listed Eastern time. This class is available for Private Group Training
To sort by location or date, click the ‘When’ and ‘Where’ column headings.
Class dates not listed.
Please contact us for available
dates and times.