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Microsoft Dynamics CRM Training & Certification

Microsoft Dynamics CRM Training Courses

Microsoft Dynamics CRM 2013 is investing in capabilities that deliver modern, familiar and compelling user experiences. Its key focus is user adoption: building applications and experiences where users recognize value, opportunity and insight immediately—either on the road or in the office.

Microsoft Dynamics CRM 2013 is focused on delivering a business application that delights users through experiences that are modern, seamless and device optimized. To deliver upon this expectation Microsoft has focused this release around the following themes:

  • Reimaged User Experience—Cleaner, faster more intuitive interface drives productivity
  • Process Excellence & Agility—Agile process guidance lets you respond to rapidly changing business needs
  • CRM On-the-Go—Access what you need where you need so you can connect with customers
  • Enterprise Collaboration—Work across boundaries to crate the right customer experience
  • Platform Enhancements—Robust platform capabilities to tailor to your solution

Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online unlock new opportunities, as well as provide a single development environment for cloud-based and on-premises deployments. Partners—including independent software vendors, global system integrators, and value-added resellers—can quickly create, package and distribute Microsoft Dynamics CRM extensions and custom solutions.

Key Dynamics CRM Courses

Microsoft Certified Technology Specialist (MCTS):
Microsoft Dynamics CRM 2011

Earning a Microsoft Certified Technology Specialist certification helps demonstrate your proficiency in one module of a Microsoft Dynamics product. Candidates are required to pass one certification exam to become a Technology Specialist. Learn more about Technology Specialist certifications for each of the following technologies.

Earn your MCTS: Extending Microsoft Dynamics CRM 2011

Course: 80295: Extending Microsoft Dynamics CRM 2011
Exam: MB2-876 Extending Microsoft Dynamics CRM 2011

Earn your MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment Certification

Course: 80296: Microsoft Dynamics CRM 2011 Installation and Deployment
Exam: MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment

Earn your MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration Certification

Course: 80294: Microsoft Dynamics CRM 2011 Customization and Configuration
Exam: MB2-866 Microsoft Dynamics CRM 2011 Customization and Configuration

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