Salesforce Training from New Horizons Central

Salesforce Training

As the leader in sales automation and CRM software built for the cloud, Salesforce drives business and sales in organizations around the world. Expertise in Salesforce as an administrator or Sales Rep will help ensure the success of your sales and marketing organization.

Gain the skills you need to become a coveted Salesforce technology professional with authorized Salesforce training from New Horizons Central.

Salesforce.com: Administrator (5 Day Course)

Salesforce.com Administrator training is critical to your success. This in-depth administrator course is essential for existing Salesforce users, those seeking Salesforce Administrator roles and IT personnel looking to review features. It is recommended you take this course before taking over or starting a new Salesforce Administration position.

Course Content & Business Benefits

  • Creating and controlling a Salesforce organization
  • Configuration and management of standard and custom objects
  • Security: User management, sharing rules and workflow management
  • Data Management: Validation, migration, cleansing, reports & dashboards
  • Sales Cloud: Campaign, lead management, contracts, products, price books
  • Service Cloud: Case management, service level agreements, portals & consoles

Target Audience

The target student is often an existing Sales, Administrative or Operations support employee, an employee in the IT department who is given the additional responsibilities of Salesforce.com system administration, or an external consultant who has been engaged to provide administrative support for an organization.

Salesforce.com: for Sales Representatives  (1 Day Course)

Your business decisions are only as good as the information used to make those decisions. Salesforce.com for Sales Representative will teach you how to identify and unleash hidden value from within Salesforce, then, transform that information into actionable business intelligence for increased sales.

Course Content & Business Benefits

  • Managing ongoing sales processes
  • Creating reports and dashboards that enable you and your team
  • Managing the opportunity pipeline
  • Simplifying your sales processes and energizing your team

Target Audience

Students taking this course are sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. Students may be selling products or services. Students may or may not be familiar with other customer relationship management (CRM) systems and may be new to Salesforce CRM.

For more information or to schedule training today, contact your local New Horizons Rep today!

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